Customer review rating (ALL Rating) 4.0/5 536 reviews
If you're currently working, we're ready to give you the safest possible stay by providing room-service and delivery catering options. Book with complete peace of mind, we are certified ALLSAFE, as developed and approved by Bureau Veritas, ensuring that new health and protection measures are followed in our hotels.
Description
Mercure Cergy Pontoise Centre Hotel
Hotel for travellers looking for local and authentic experiences
We are certified ALLSAFE ensuring that all health measures are in place to welcome you in the best conditions. We are ready and looking forward to seeing you.
Maouia Benchenaa, Hotel Manager
The Mercure Cergy Pontoise Centre hotel is 500m from the RER station A Cergy Préfecture and 35km from Paris, 40 mins from CDG and Orly airports and Villepinte and Le Bourget Exhibition Parks. This contemporary hotel offers elegantly furnished bedrooms with A/C. Warm welcome, quality amenities and modern equipment: All you need to work or relax in a soothing setting. Ideal for seminars or family stays.
We're a 15-min drive from Cergy (250 hectares of lakes and green spaces for land and water sports), and Vauréal and Ableiges golf clubs. We are also 10 minutes from Pontoise Aerodrome. The University of Cergy and ESSEC are close by, and for a shopping spree, the newly refurbished 3 Fontaines shopping center is a 10-minute walk.
Discover the Cergy Pontoise area, Vexin Regional Nature Park and Auvers-sur-Oise, Van Gogh's famous village. Don't miss the Forum de Vauréal (concerts and exhibitions) and the Aren'ice for hockey games.
Hotel extras
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We are certified ALLSAFE
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Air-conditioned bedrooms
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Free high-speed WiFi
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Secure underground car park
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Two spacious and modular seminar rooms. Co-working spaces
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
ALLSAFE approved hotel
Our accommodation(s)
Enjoy a quiet and relaxing moment in our spacious and fully renovated rooms. We offer every type of comfort to satisfy you: Standard and Superior Rooms; Junior, Privilege or Terrace Suites.
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Room
Classic Room with 1 double bed
- 3 persons
- 20 m² / 215 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View or Courtyard View
- Accessible room
Room
Superior Room with 1 double bed
- 2 persons
- 30 m² / 322 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View or Courtyard View
Room
Classic Room with twin beds
- 2 persons
- 20 m² / 215 sq ft
- Bedding 1 x Twin bed(s)
- Views: City View or Courtyard View
Hotel location
Mercure Cergy Pontoise Centre Hotel
3 Rue des Chênes Emeraude
95000CERGY
France
GPS:49.041012, 2.072875
Telephone +33 1 34 24 94 94
Fax +33 1 34 24 95 15
Contact email
Click to copy the email address
Access and transport
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CERGY
Railway station
Access: 2 km / 1.24 mi 5 min drive
Hotel services
Check-in from - Check out up to
In summary
On site
- Car park
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
ASTREE
The Astrée bar is waiting for you every day-at any time-in a pleasant and comfortable setting. Come and discover our extensive menu of drinks and our selection of great Mercure wines.
Our guest reviews
Our guest reviews
100% genuine reviews from our guests
Find out more
ALL Rating 4.0/5 536 reviews
TripAdvisor Rating 3.5/5 281 reviews
fulfilling the basics for a business trip
Customer review rating 2.0/5
Chris K. Business - Confirmed reviews ALL
Overall clean and functional equipped. Service personal at reception and bar friendly and service oriented. I wish the house keeping would check the function of air condition and shower water mixer on regular base.
Dear CHRISTIAN K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The AC was off as we are in winter mode. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction
Below expectations for a 4 stars
Customer review rating 1.5/5
Stan P. Business - Confirmed reviews ALL
Old room, no real desk and chair for working. Restaurant closed… that’s quite below expectations for a mercure hotel
Dear Mr p., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our classic rooms don't have an in-room desk but the other room categories have one. Please note that we don' have a restaurant on site but only room service. You also have restaurants around the hotel within 10 minutes walk. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction
Well located and comfortable
Customer review rating 4.0/5
Isabelleo Business - Confirmed reviews ALL
This hotel was perfectly located for my business visit with a customer. The hotel does not have the standing of a 4 star hotel but has everything I need when travelling: a comfortable bed, a good shower and a good breakfast. My request for a quiet room was respected and the room was indeed very quiet. The bathroom is a bit small.
Dear ISABELLE O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction
Excellent location for business purposes
Customer review rating 4.0/5
Frankie Business - Confirmed reviews ALL
Fine stay - location is perfect for business purposes
Dear FRANKIE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction
Comfortable stay
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
I slept well. I didn't know how to connect the TV with the smartphone.
Dear YUMIE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We don't have the option to connect the TV to your smartphone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction
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Web-users rating
Other web-users rate our hotel
- 89 reviews 6.4/10 Location
- 314 reviews 5.4/10 Room
- 239 reviews 9.3/10 Service
- 206 reviews 5.3/10 Comfort
- 102 reviews 6.5/10 Breakfast
- 91 reviews 6.6/10 Cleanliness
- 52 reviews 3.7/10 Vibe
- 45 reviews 3.2/10 Food
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